Friday, 23 April 2010

Fun things to do

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Yet another tip of the hat to Phil Bradley, this time for his " 25 tools to entertain, educate, enthrall. " And another tip of the...
Wednesday, 7 April 2010

Driving Change, Creating Experience & Moving Forward

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A very nice presentation on Michael Stephens' "Tame The Web" site. I particularly like the slides which show some unflinching...
Monday, 5 April 2010

Self-service - the "how not to do it" workshop

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My bank's changed it's self-service paying-in system. In doing so it has provided an object lesson in how not to design and deliver ...
Friday, 2 April 2010

Demonstrating the Return On Investment: Make Do & Mend

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I recently read an article about funding pressures on libraries and one comment in particular struck me: "We may be entering an age of...
Friday, 19 March 2010

Social Media Best Practices for Libraries

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Another useful checklist (why do they always have to have ten items?) of tips for social networking for libraries (thanks to Kasia and Mic...
Thursday, 18 March 2010

Presentations that rock

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The do's and don'ts of presentations are simple but easy to forget. There's a nice summary of the key points on Marianne's M...
Monday, 8 March 2010

Demonstrating the Return on Investment: God is watching, give him a good show

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By any objective measure a large sum of money is invested in the public library service. We can make a good case for its not being enough, o...
Saturday, 27 February 2010

Abstract thinking

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I've been having a play with some photos of our libraries, for no good reason other than I found the effects to be pleasing. As you can ...
Friday, 26 February 2010

Equality in electronic delivery - thinking about inclusion

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I got to thinking the other day about if/how delivering library services electronically had any positive effect on equality issues. I impose...

Ten tips for entrepreneurs

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Another nugget of gold on The Travelin' Librarian site flagging up a post on the ReadWriteStart channel for first-time entrepreneurs an...