Steven Heywood's Blog o'Library Stuff

I was chatting to a friend the other day. He's a lecturer and, like many people in the academic sector, his school was being required to...

While I was working in the garden this weekend I was sketching out some ideas for a post suggesting things that librarians could do for them...

It is a basic eternal and unquestionable tenet of public library life that public libraries are in decline. It was all busier and better bac...

A neatly instructional little film.

Many of us need to address some organisational and systemic issues which aren’t very exciting in themselves and that we’ve been sort-of-gett...

Every so often we unearth undiscovered riches. Moving a pile of disreputable old filing cabinets out of an office the other day we discovere...

We have good people working in our libraries, should we choose to use them. Not a day goes by without something really good happening for so...

The single worst thing a manager can say is: "I assumed..." It isn't the job of managers to assume. It is their job to e...

OK, I have to admit it. I'm not remotely comfortable with Twitter yet, but it is extremely useful. Not least because of the generous peo...

We've been doing customer surveuys using one of CRT's Viewpoint workstations for a while now. They're pretty robust and largely...