Steven Heywood's Blog o'Library Stuff

Being a collection of ramblings on divers bits of library service development.

Showing posts with label Continuous Service Improvement. Show all posts
Showing posts with label Continuous Service Improvement. Show all posts
Tuesday, 17 May 2016

Taskforce workshop: assessments

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In Friday's workshop a few of us got talking about the idea of "voluntary assessments" raised in the Ambitions document. These...
Sunday, 1 February 2015

In the end there is no "In the end"

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Projects and events are finite but, unless you're a journeyman project manager or an events manager, they have to live in the context of...
Sunday, 6 April 2014

The latest DCMS review

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I admit it, I missed the boat. By a long chalk. And so I didn't submit my views to the latest public consultation on public libraries . ...
Monday, 31 December 2012

Lessons Learned

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It being the end of year and it being a time for reflection and review and that I thought I'd put down a few thoughts on a process that...
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