Steven Heywood's Blog o'Library Stuff

Resuming business after closing a service — particularly after an unexpected closure — is always more work than the closing was. There are a...

Once upon a time, back when the millennium bug was a thing — or we thought it was — the Director of Recreation & Community Services as w...

I can't say that I'm impressed with the notion of replacing public libraries with "community libraries," especially not wh...

Back in the old days, Oh Best Beloved, when your parents were still young and didn't have mortgages, I used to work with council one-sto...

My bank's changed it's self-service paying-in system. In doing so it has provided an object lesson in how not to design and deliver ...

There's a nice bit of live-blogging of a useful workshop discussion on the ALA Learning web site . Don't be put off that the results...