Library Day In The Life

I'm joining in with A Day in the Life of a Library... Like a ton of other people I'm tweeting a few of the goings-on at work (you can follow them here).

It'll be a useful exercise for me anyway, I'm meeting myself catching up just lately and could do with reviewing what/how I do. Not the least because one of the issues being addressed this week is the status or not of my own job (the good news being that I should still have a job somewhere or other this Summer!)

Hey ho.

Twit

OK, I have to admit it.

I'm not remotely comfortable with Twitter yet, but it is extremely useful. Not least because of the generous people tweeting updates from events and activities they're involved in. A tip of the hat to all of them.

Coping with Twitter

I'm not yet a convert to Twitter. I've been having a play with paper.li and have converted my Twitter into a daily newspaper. And suddenly, I can not only cope with it, I quite like it. I'm still not convinced as to how this deals with non-business tweets so I've had Albert Shark RN tweet something so that I can see how it fits in, or not.

Besides the fun of having a bit of a play I think there's a serious point here. We need to be careful to provide a variety of user interface formats for our service channels, not just in order to meet the needs of different platforms and delivery mechanisms but also the needs of the different customers. You'd like to think that was a given, wouldn't you? I'm not always convinced of this: the needs of the body corporate can too often force a one-size-fits-all, lowest common denominator type of usability testing. To a large extent this is unavoidable with the core corporate web site as that really is required to be one-size-fits-all. The important thing is to re-use and refocus the content in as many different additional channels as can be practicable.