- A customer should be able to use the catalogue to get within six feet of the item they want on the shelves without staff mediation.
- Allowing the customer to find what they want is only half the job: the catalogue needs to persuade the customer to also want what they find.
Libraries are here to share info, not hide it: the joy of Open Data - Editorial I was at the rather marvellous “Voyage of the Data Treader” unconference yesterday. There were quite a few big learning points for me during the ...
8 hours ago