Encouraging and managing bottom-up change doesn't have the razzmatazz of a big transformation programme and looks (but not necessarily is) inefficient at the input end but the output is more efficient and sustainable. A culture of continuous small, incremental change and review is healthier and more effective than the traditional years of stasis punctuated by short periods of stress and upheaval.
Here are a couple of useful takes on this:
Getting an Answer is Not the Same as Coming to an Understanding
-
Noting a pattern that is the next thing after RAG (retrieval augmented
generation), the DeepSearch pattern, which aims to recognise when documents
are lack...
3 days ago