Whole team working

I usually try to let the "we are The Professionals" stuff glide by me these days. I find it a pity that The Profession still feels the need to define its strengths by imagining deficiencies in others. All front-line staff in our libraries should be able to deliver the services ascribed to "paid professionals" and quite a lot of people who aren't working in libraries are delivering much of this, though public libraries are ideal for joining all the dots.

Some of those in The Profession could do with taking this cautionary tale to heart...