Encouraging and managing bottom-up change doesn't have the razzmatazz of a big transformation programme and looks (but not necessarily is) inefficient at the input end but the output is more efficient and sustainable. A culture of continuous small, incremental change and review is healthier and more effective than the traditional years of stasis punctuated by short periods of stress and upheaval.
Here are a couple of useful takes on this:
After 15 years, it’s time to do something else
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Editorial I started Public Libraries News back in 2010, when the word
“austerity” was being used for the first time and eBooks were just coming
in. My daug...
2 days ago