A useful heads-up on The Unquiet Librarian's site (thanks again to Marianne for the link).
It's a variation on the "can't see the wood for the trees" problem where the purpose of a development activity has become ill-defined. In this case the key question for the developer is: "are we wanting to improve [however defined] the product or are we wanting to improve its sales?" If the former, then the behaviour of the product is paramount. If the latter, then the behaviour of the [potential] customer is paramount.
It doesn't matter how excellent your product is if the customer can't, or won't, use it or afford it. A 'good enough' product that doesn't require the customer's having to radically modify their usual behaviours is always going to have something going for it.
Well, at least the Lib Dems mention libraries - Editorial The manifestos of the three main English political parties have now been published and it’s clear who’s the winner when it comes to at least ment...
2 days ago