There's a nice diagram of the Reflective Diary/Journal Process on the Businessballs site. I'm forever telling people that "experience isn't what happens to you, it's what you do with it" and this diagram provides a useful template for following this through. One of the more dispiriting truths is that too many people's experience of training or development activities stop at stage two of this process: "What did you think of the training?" "Very good/bad" and back to business as usual.
And how many pieces of work do we get involved in that completely ignore the question: "How will I measure and know that I've succeeded in this?" I know I'm a bore about needing to know the success factors but I do feel this is absolutely important. If you don't know how to tell when you're successful you can only know how to fail.
Isle of Wight assisted digital pilot under the Government Digital Services Framework: A success story - Rob Jones writes about their experience in the Isle of Wight as they took part in the first project to be called on to bid for work under the Digital Train...
15 hours ago